All Systems Operational
Cirrus Operational
Springbrook Enterprise Cloud Operational
Tableau ? Operational
Springbrook Enterprise Web Applications Operational
API ? Operational
Applicant Tracking Operational
Business Licensing Operational
Business Tax Operational
Contact Management Operational
Employee Self Service Operational
Open Enrollment Operational
Postal Link ? Operational
Emails Operational
Processing Operational
Springbrook Mobile ? Operational
CivicPay ? Operational
CivicPay Online Payment Processing ? Operational
CivicPay Online Recurring ? Operational
CivicPay Backend Processing ? Operational
CivicPay Online API ? Operational
CivicPay Administration ? Operational
Open API Operational
Springbrook Express Cloud Operational
PUBLIQ Payments Operational
PUBLIQ Services Operational
PUBLIQ QS1 Automatic Updates Operational
PUBLIQ Remote Backup Service Operational
PUBLIQ SFTP Server Operational
Utility Cloud API Operational
PUBLIQ ASP Hosting Operational
PUBLIQ Payroll Portal Operational
KVS Operational
KVS Cloud Operational
KVS Hosted Operational
SoftRight Operational
SoftRight Hosted Operational
SoftRight Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Springbrook Enterprise Cloud & Cirrus Maintenance May 6, 2024 20:00-21:00 PDT
We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Posted on May 02, 2024 - 14:44 PDT
Past Incidents
May 3, 2024

No incidents reported today.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 20:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Apr 25, 14:45 PDT
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Springbrook Cloud - Jobs and reports taking longer to process
Resolved - This incident has been resolved.
Apr 26, 14:40 PDT
Monitoring - There was an issue with jobs moving into Processing from Scheduled. The issue has been resolved.
Apr 26, 13:14 PDT
Apr 25, 2024

No incidents reported.

Apr 24, 2024
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 22:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Apr 23, 11:52 PDT
Apr 23, 2024

No incidents reported.

Apr 22, 2024
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Apr 22, 20:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Apr 18, 14:54 PDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage